Privacy policy
Ensuring the confidentiality of the data you send us is a priority for Qualitadd.
The purpose of these commitments is to tell you what personal data we collect when you use our services and to explain how and for what purposes we use this data.
Type of data collected
To enable you to use our services, we collect some of your personal data. This is particularly the case when you download some of our publications, when you request a demo, etc. The purpose of collecting this data is to ensure that our services run as smoothly as possible.
You are free not to provide us with your personal details. However, if you decide not to enter your details, we will not be able to send you any documents.
Furthermore, even after you have shared your data with us, you retain the right to object to the processing of your personal data at any time, in accordance with Article 21 of European Regulation 2016/679, known as the "General Data Protection Regulation" (GDPR). This objection will result in the immediate impossibility of continuing to use our services.
Contact form :
In the context of our exchanges via the contact form, we keep your data such as your surname, first name and e-mail address for identification purposes for the duration of the relationship we have with you (for example, if you become a customer) or to produce internal statistics in connection with the development of our offers. You will also receive exclusive previews of our latest offers and new products. This storage is subject to your prior consent. If you do not give your consent, none of this data will be kept.
Purpose - legitimate interest in processing the data collected
We process the data collected as part of the operation of the services we offer you. In addition to personalising your experience on our site, the collection of your data enables us to provide you with the necessary support relating to your use of our services.
We may also use this information to communicate with you.
Transmission of personal data to third parties
In general, the information and data that we collect when you use our services may be used by our employees in the context of our activities, in compliance with the terms and conditions set out in these commitments on personal data.
HubSpot :
The personal data you enter when using our services is transmitted to our service provider HubSpot, to whom we subcontract the analytical management of our customer data.
HubSpot is a company incorporated in the United States whose registered office is located at the following address HubSpot, 25 First Street, 2nd Floor Cambridge, MA 02141 United States of America. HubSpot's privacy policy can be consulted at the following link: https://legal.hubspot.com/fr/privacy-policy.
The transfer of the data required to validate the payment is carried out in compliance with European Regulation 2016/679 (RGPD), as the United States is considered an appropriate country by the European Union within the framework of the "EU-US Data Protection Shield" agreement. EU-U.S. Privacy Shield "). HubSpot adheres to these principles.
In certain cases, personal information may be communicated to a government body, by order of a judicial body or as part of a court injunction or legal procedure.
Security
Qualitadd
All personal data collected in our forms is transmitted using an encrypted protocol (SSL/TLS) and stored in the European Union in secure databases, in accordance with the provisions of Article 5(1)(f) of European Regulation 2016/679 (RGPD) and our internal charter on the processing of personal data.
Subcontractors
The data collected by our subcontractors (see point 3) is stored in accordance with the provisions of the "EU-US Data Protection Shield" agreement.
Shelf life
In accordance with European Union regulations and national legislation, we store personal data according to the following types of data:
- accounts and customer data: 3 years after the end of the commercial relationship in the operational database / 10 years by archiving in a "definitive archive" in order to comply with accounting data retention obligations7 ;
- data archives (backups): 3 years ("intermediate archives") / 10 years ("definitive archives").
Access
You may request access to your personal data from the Data Controller at any time. The Data Controller will do everything necessary to provide you with all the information you request. For example, you can find out the purposes for which your data is processed or the recipients or categories of recipients to whom your data has been or will be disclosed.
Rectification
You have a right of rectification which enables you to obtain from the Data Controller, as soon as possible, the rectification of personal data concerning you which is inaccurate.
Opposition
You have the right to object to the processing of your personal data at any time. To do so, you can make a request to the Data Controller who, once the request has been received, will stop processing your personal data. However, the Data Controller may continue to process your personal data if there is a legitimate and compelling reason to do so. He will then inform you of this.
Limitation
You have the right to limit the processing of your data. You can request this from the Data Controller in the following situations:
- If you dispute the accuracy of your personal data ;
- If your data has been processed unlawfully and you would like your data to be restricted rather than erased;
- When the Data Controller no longer needs your personal data for the purposes of processing, but it is still required by you in order to establish, exercise or defend your legal rights;
- Where you have objected to processing under Article 21(1) of the European Data Protection Regulation, during the verification as to whether the legitimate grounds pursued by the Data Controller override yours.
Forget
You have the right to have your personal data deleted. You may request this at any time from the Data Controller, who is obliged to delete it as soon as possible if :
- This data is no longer necessary for the purposes for which it was collected or otherwise processed;
- You withdraw your consent on which the processing is based and there is no other legal basis for the processing;
- If you object to the processing and there are no compelling legitimate grounds for the processing;
- Your data has been processed unlawfully;
- Your data must be erased in order to comply with a legal obligation laid down by Union law or by the law of the Member State to which the Data Controller is subject.
Portability
You have a right to the portability of your personal data: you may ask the Data Controller to provide you with all your data in a structured, commonly used and machine-readable format. You may transmit this data to another Data Controller without the Data Controller to whom the personal data was communicated having any objection to this. This is particularly the case for automated processing.
DPO - Badis MATALLAH - dpo@qualitadd.com
